My Hebrew Tutor

Support

Help with the iPhone beta, AI connections and saved practice.

Beta availability

The app is not yet open for public download. TestFlight invitations will appear on the beta status section when they are available.

Send a beta report

If you already have an invitation, open TestFlight, select Hebrew Tutor and use Send Beta Feedback. Include your app version, iPhone/iOS version, the steps you took and what you expected to happen.

You can also contact moshe@myhebrewtutor.com. Never send passwords, provider keys or access codes. Remove private learning content from screenshots unless it is essential and you want to share it.

Waitlist removal

Use the private removal link shown after signing up, or email moshe@myhebrewtutor.com from the subscribed address. We may ask you to confirm ownership. Each signup expires after 12 months. Duplicate signups do not add another entry or extend that period.

AI will not connect

1. Open Settings → AI connections and check the connection you intend to use.
2. Read its Data and costs information and enable processing only if you agree.
3. Check the provider account’s access, quota and model availability. A text connection does not automatically provide Gemini voice access.

ChatGPT availability depends on the build and approved access route. The app does not silently switch to another payer when a connection fails. Provider charges and limits are separate from the app.

Practice is still preparing or was interrupted

Return to the app and check the request’s current status. Keep the existing work until you know whether it saved. Use any retry action deliberately: another provider request may use allowance or incur charges. Backgrounding, force-quitting, connection loss or iOS resource limits can interrupt preparation.

Export, delete or disconnect

Use Settings → Learning data to export or delete saved learning. Use Settings → AI connections to disconnect providers separately. Deleting local learning does not erase exports, device backups or information retained by a provider.

Share diagnostics

Settings → Diagnostics can prepare a local technical report. Share it only when you choose and only with the intended recipient. A diagnostic export is not a recording of your voice lesson.

Read the privacy policy for the data flows behind these features.